It’s important to find the right auto repair shop to restore your vehicle to like-new condition after you’ve been in an accident. Through working with your insurance company, you’ll likely be given a list of Direct Repair Providers to choose from, but how can you tell the difference between one and the other?

Here are 10 questions you should ask an auto repair shop before handing over the keys. 

  1. Is there a warranty?

When asking about the warranty, be sure to inquire how long the warranty lasts, what it covers and if there is anything that would void the warranty. 

  1. Is this a certified auto body repair shop?

You rely on your car daily to get you where you need to go and to get you there safely, this is one of the reasons why it is so important to find an auto repair shop that you trust and one that is qualified to get the job done. 

Absolute Collision is proud to be Gold Class Certified. This certification signifies that we have “met the industry’s standard for training that contributes to complete, safe and quality repairs.” 

Being Gold Class Certified also means that Absolute Collision undergoes ongoing testing to ensure that our teams are up to date on current makes, models, repair methods and technologies related to the industry. This is not a certification that was awarded once and forgotten about, this is a commitment that we make every day to our clients and team members.

  1. Can you drop the car off after hours?

You have a busy life, and it’s important to work with an auto collision repair shop that is there for you at all times. Being able to drop off your car after hours allows you the flexibility you need to get back on the road faster. 

  1. Is a rental car offered?

While your car is being repaired, you’ll need to have another mode of transportation. You can ask the auto body repair shop if they provide rental cars or can help you get one so that you can alleviate this burden while your car is in the shop. 

  1. How long will the repairs take?

Knowing an estimate of how long the repairs will take is an important factor in choosing the right auto repair shop. This will also factor into how long you may need a rental car!

  1. Will they be able to match the paint color exactly?

You want your car to look as good as new, so finding out if the auto repair shop has experience with your car’s make and model and if they will be able to match the paint color exactly is an important determining factor. 

  1. Will you receive written estimates?

Written estimates can help down the long road. When you receive the itemized bill once the car is repaired, you can compare it with the initial estimate. If there is a major discrepancy between the two, you can inquire what the difference is from. 

  1. What is the payment policy?

It’s important to know about the auto repair shop’s payment policy and if they can work with your insurance company. This will alleviate any financial stressors down the road. Absolute Collision offers special financing so that you don’t have to deal with the financial strain of your car repairs. 

  1. How will you be notified of updates throughout the repair process?

Knowing the status of your car repairs is important to giving you peace of mind and letting you know when your car will be ready to take home. You’ll want to ask the auto collision repair shop how you will be notified of any important updates and changes. 

  1. How soon can they start?

At Absolute Collision, we are committed to getting you back on the road faster. There’s no appointment necessary to receive an estimate from our team. Simply visit our website to submit your contactless estimate today.